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CASTT FAQs

Basics

Q: What Is CPR?
A: CPR or cardiopulmonary resuscitation is a combination of rescue breathing (mouth-to-mouth breaths) and chest compressions. If a person is not breathing or circulating blood properly, CPR can support a flow of oxygenated blood to the brain and heart, delaying tissue death and extending the window of opportunity to restore normal heart function without permanent brain damage. In some circumstances, Hands-Only CPR can also be effective.

Q: What is Hands-Only CPR?
A: Hands-Only CPR only uses compressions and not mouth-to-mouth breaths. You are encouraged to take CPR training to learn the skill properly and to increase your confidence.

Q: When do I use Hands-Only CPR? 
A: When you see a teen or an adult collapse in an out-of-hospital setting.

Q: Should a Healthcare Provider use Hands-Only CPR when off duty?
A: You should follow your training and do what you feel would be most effective.

Q: Where can I get more information about Hands-Only CPR?
A. 
The link below takes you to the Hands-Only CPR website of the American Heart Association.  The American Heart Association is a national voluntary health agency to help reduce disability and death from cardiovascular diseases and stroke.   

Heart.org: Hands Only CPR

Q: What is the difference between CPR and First Aid?
A: CPR covers heart related problems. Correct response is so important that a whole class focuses on learning and practicing the simple skills, so all students can confidently master effective CPR.

First Aid is the help you give first to someone with a physical problem. Students learn to recognize symptoms and respond with lifesaving actions that stabilize the patient and keep everyone safe until professional help is available. The First Aid class covers such points as breathing problems, choking, bad allergic reactions, fainting, diabetes and low blood sugar, wounds and burns, visible and internal bleeding, broken bones, snake and insect bites, over exposure to heat or cold poison emergencies, seizures and strokes and the assessment steps leading up to CPR.

Q: What is an AED?

A: AED or Automatic External Defibrillator is the unit paramedics or other emergency personnel use to shock a victim whose heart is not functioning properly and help restore a heartbeat. AEDs are increasingly being placed in airports, schools, and other public places, so they can be used by anyone. They are actually very easy to use and a CPR and AED certification class includes all modules of CPR and practice on an AED trainer.

 

Q. How can I register for a class?
E-mail CASTT@CASTT.net and a team member will call with details or call (714) 546-4252 for more information. Refund Policy

Please Note: Prepayment of course fee is required. A $10 fee will be charged for all returned checks (NSF, closed accounts, etc.).

Q. Will I have to actively participate in class?
A. Our courses are video-driven with group discussion and skills practice. You will be asked to participate in hands on activities throughout the class. Please wear comfortable clothing because some of these activities will be on the floor. Certification requires that you complete all requirements and pass both skills and written testing where applicable.

Q. What if I'm late to class?
A. Most programs build on concepts taught at the beginning of class and starting times are firm. Late arrivals are admitted at the discretion of the instructor, but certification may be affected. If you are too late or miss your scheduled class, your course fees may be forfeited and a re-registration fee may be assessed to register for another class.

Q. Can I reschedule or cancel a class?
A. With your pre-payment, a place in the class has been reserved JUST FOR YOU. Space is limited and there may be a "waiting list." We understand that situations beyond your control may arise, requiring you to cancel and reschedule a class. Please give at least 48 hour notice if you are unable to attend. No refunds will be given, but you may reschedule. Class must be rescheduled within 60 days or next available session (if course is less frequent) of the original class date. To cancel and reschedule a class, please call (714) 546-4252.

A $10 processing fee will be assessed for NSF checks or reprocessing credit cards. 

In case of an emergency or sudden illness, please contact the office immediately and we will reschedule you to a future class. Reschedule Policy

No Call, No Show does not qualify for any type of adjustment. Cancellation Policy

Q. Are Continuing Education certificates available for American Heart Assn. courses? 
A. Yes. Of the courses we teach, Emergency Medical Services (EMS) CEUs are available for the Healthcare Provider Course at 4 CEUs per new course. Doing online Part 1 with skill review and testing would be 1 CEU (not available for Medical Assistants). Students must pre-register for the CEU credits at an additional charge of $10.00. There will also be a $10.00 charge if it is necessary to re-issue CEU certificates. There are no refunds on CEU certificates. CEUs are available for:
  • EMTs and Paramedics
  • Dentists (DDS or DMD), Dental Assistants (RDA), and Dental Hygienists (RDH)
  • Licensed Vocational Nurses (LVN) & Psychiatric Technicians
  • Physical Therapists (PT) & PT Assistants (PTA)
  • Medical Assistants
  • Pharmacists & Pharmacy Technicians
  • Nursing Assistants and Home Health Aides (CNA & HHA)
  • Occupational Therapists & OT Assistants (OT & OTA)
  • Physician Assistants PA
  • Respiratory Care Practitioners & Respiratory Therapists (RCP & RT)
  • Registered Nurses & Nurse Practitioners (RN & NP)
If you have any questions regarding your CEU requirements, contact your licensing agency.

Q: Why do I need to take CPR again if I took it several years ago? 
A: The American Heart Association (AHA) does constant research, analysis and evaluation to improve the effectiveness of CPR. The AHA periodically updates their training to reflect these improvements. If it has been two years or more since you had CPR training, things have changed and it is now easier to learn this lifesaving technique. Reading about and watching CPR procedures do not take the place of letting your hands practice, so your body remembers.

Q: Are there any age requirements for certification in the different courses?
A: No, but the student must have reached the “age of reason” where they can understand what they are doing, when and why they would use a skill and demonstrate that skill effectively.

Q: I hurt my knee and cannot kneel right now. Does that mean I cannot attend a CPR class?
A: Please talk to our office or your instructor about the accommodations we can make for temporary or long term disabilities and differently abled students.

Q: Are there any pre-requisites for the AHA Heartsaver or Basic Life Support courses?
A: No.

Q: Why do all students need to have manuals?
A: The American Heart Association (AHA) has advised all of their affiliates that all participants of BLS, ACLS, and PALS classes must have an AHA text (applicable text) before, during and after their perspective class. Referring to the student manuals will help you be more familiar with the course material when you attend class and support your skill retention afterwards. Students doing online courses do not need to have a printed book as well, for they can refer to the online material for some time after testing.

Q: Where can I get a barrier device?
A: Several companies carrying these and other safety and preparedness products are listed on a page you can download by clicking here.

Q: How long does a certification last?
A: All the AHA cards we provide are valid for 2 years.

Q: What do I do if I lose my certification card? 
A: Just contact us to get a duplicate card, provided that it is still valid. You need to give us the date (day/month/year) of the class you took. There will be a $18 lost card replacement fee.

Q: What is the special renewal discount?
A: If you have the AHA Student Textbook you received with you took the course and the book is the one currently used, you may bring the book when you register and receive a registration discount equal to the cost of the book.

Q. What is our Anti-Discrimination Policy
A. No person will be excluded from service or classes because of race, ethnic origin, religion, handicap, gender or sexual orientation.

Q. 
What type of CPR/AED Certification is required for personal trainer certification by The International Sports Sciences Association (ISSA) according to their website?

A: Cardio Pulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) training are necessary skills for fitness professionals. All ISSA students are required to submit a CPR/AED certificate card including, but not limited to, Basic Adult CPR and AED training. Due to ISSA's high standards, online CPR/AED certifications are only accepted from students who have already completed a hands-on practical application CPR/AED class. Documentation acknowledging previous hands-on CPR/AED certification is required for online CPR/AED acceptance. Friends and Family CPR is not an acceptable form of CPR and will not be allowed by ISSA for certification purposes. NOTE: Please check with your personal liability insurance carrier before obtaining online CPR/AED certification. Many insurance liability companies require hands-on CPR/AED to continue coverage and will not recognize an online course as valid.


Laws, Codes and Regulations

Q. Is AHA Pediatric First Aid with CPR and AED approved by Emergency Medical Services Authority (EMSA) pursuant to Section 1797.191?

A. YES. Licensed child care providers who have taken this course should download a copy of the official verification and have it available for inspectors making site visits.

Q. What is a health studio and what CA laws regarding AEDs relate to health studios and their personnel?
A. The studio needs to have an AED on site and have everyone who works with clients trained to use the AED. For further details, you can read or download the definition of health studio and a copy of the pertinent law.

Q. What is the CA Code regarding Lay Rescuer Automated External Defibrillator (AED) Regulations effective January 8, 2009?
A. You can read a complete copy of this code by clicking here.

Q. What is the California State CPR requirement for Doctors of Chiropractic? 
A. Doctors of Chiropractic must have CPR or BLS certification with some exemptions. For more details, see the California Code statement and the Effective Date of Enforcement letter to Chiropractors..

Q. What are the OSHA regulations related to Bloodborne Pathogens? 
A. Click on the titles to read the documents: Bloodborne Pathogens 1910.1030 or Model Plans and Programs for the OSHA Bloodborne Pathogens and Hazard Communications Standards or Hepatitis B Vaccine Declination (Mandatory) – 1910.1030 App A

Q: What are the OSHA Medical and First Aid Standards for business people with one or more employees?
A: Here is a summary of OSHA Medical and First Aid Standard 1910.151 provided by the Costa Mesa Chamber of Commerce:

U.S. Department of Labor 
Occupational Safety and Health Standards 
Medical and First Aid Standard 1910.151

Summary: Employers are required by OSHA standard 29 CRF 1910.151 to have a person or persons adequately trained to render first aid for worksites that are not in near proximity to an infirmary, clinic, or hospital. 

It is advised that the first-aid program for a particular workplace be designed to reflect the known and anticipated risks of the specific work environment. Consultation with local emergency medical experts and providers of first-aid training is encouraged when developing a first-aid program. 

The program must comply with all applicable OSHA standards and regulations. (See section on OSHA Requirements.) OSHA requires certain employers to have CPR-trained rescuers on site. 

Sudden cardiac arrest is a potential risk at all worksites, regardless of the type of work. Serious consideration should be given to establishing a workplace AED [Automatic External Defibrillator] program. 

First-aid supplies must be available in adequate quantities and be readily accessible. 
First-aid training courses should include instruction in general and workplace hazard-specific knowledge and skills. CPR training should incorporate AED training if an AED is available at the worksite. First-aid training should be repeated periodically to maintain and update knowledge and skills. 

Management commitment and worker involvement is vital in developing, implementing and assessing a workplace first-aid program.

Additional Resources on First Aid, CPR and AEDs: 
American Association of Occupational Health Nursing at www.aaohn.org
National Safety Council at www.nsc.org
For interpretations of standards go to www.osha.gov and click on the appropriate subsection. 


Blended Learning and eLearning

Q: What is eLearning? 
A: An eLearning course includes a cognitive, self-directed unit the student can complete online or through another computer-based or electronic medium. Some advanced courses may be completely cognitive. Any course that includes psycho-motor skills, such as CPR, must also include skills practice, review or testing as appropriate by an AHA instructor. Blended Learning courses include eLearning courses or may combine an eLearning course with a traditional, AHA Instructor-led course

Q: What are the advantages of Blended Learning courses?
A: The easy-to-use standardized program, based on the latest AHA science, maintains consistent AHA training quality and provides effective training with instant feedback. It provides another learning option for students with time constraints and challenging schedules and workloads. Students can work at their pace and convenience and spend less time in class. In some situations the testing can be done by appointment.

Q: What is the procedure for taking a Blended Learning course?
A: The first step for either individuals or companies is to contact us and explore the possibilities! Companies could arrange for an online course for employees needing training with a minimum of time away from work.

After arrangements are made, students receive and use a Course Key to complete the online, cognitive part of the course and answer the review questions. The students work at their own pace, at home or at work. Once a student logs in and enters all pertinent information, they may enter and exit as often as needed to complete the course. They need to complete an entire section before exiting or they will go back to the beginning of that section when they re-enter. When students have finished all Part 1 modules, a certificate of completion will be available for them to print and present to the CASTT instructor conducting their skills session. After completing the online program, students are allowed up to 60 days to complete the skills practice and skills check in Part 2 and Part 3. The HS First Aid student key is available for 6 months after completing the certificate. The BLS  student keys are active for 12 months from the day of enrollment. This allows the student to re-login and go to the student review section for intermittent refreshers for the rest of that year.